Customer Experience

One of the most important lessons we've learned when it comes to customer experience is that an unhappy client is an incredibly valuable asset. Their feedback is a reality check for us. It's a litmus test for everything we do as a team, from the initial planning phases to the live launch of a completed project.

Are you in the trap like so many other office workers? Are you an email, iPhone/Blackberry addict? Can you go 45 minutes or longer without checking your email even once? If not, here are a few tips I’ve tried that might also work for you and bring some sanity to your work day.